Customer Portal

Customer Portal

Give studios, ops teams, and enterprise customers a single pane of glass to manage licenses, keys, seats, and usage telemetry—powered by Aeionix Cloud.

Feature drops

License Ops

Provision, rotate, and revoke license keys or device seats instantly. Customers can self-serve activations while your team keeps granular audit logs.

Telemetry & Health

Expose near-real-time consumption, AI inference minutes, or session limits directly in the portal so customers stay confident and renew faster.

Automation Hooks

Trigger webhooks, sync with billing, or open support tickets the moment a customer hits thresholds. No more spreadsheets or manual resets.

Live Portal Preview

Embed the Aeionix Customer Portal on any subdomain or within your existing dashboard. White-label themes inherit your Kadence child styling.

[alm_customer_portal]

Launch Checklist

  • Map products, plans, and license pools
  • Upload customers or connect your CRM
  • Enable SSO + MFA and invite success teams
  • Flip the switch—customers onboard themselves

Customer Outcomes

  • Visibility into entitlement status at a glance
  • No-ticket key resets and download access
  • Integrated knowledge base + docs search
  • In-product upsells wired to your pricing tiers

“We swapped Firebase for Aeionix and cut our bill by 82% while keeping real-time chat blazing fast.”

— NovaForge Studios

“Self-hosted WebRTC plus the AI moderation endpoints let our team ship in weeks instead of months.”

— Horizon Fleet MMO